https://ngts.zendesk.com/hc/en-us 2026-04-24T17:51:34Z https://ngts.zendesk.com/hc/en-us/articles/201230463-Voice-Mail-Forward-a-Message 2024-02-06T18:34:10Z https://ngts.zendesk.com/hc/en-us/articles/201230473-Voice-Mail-Remote-Access 2017-11-20T14:30:30Z https://ngts.zendesk.com/hc/en-us/articles/201230483-New-Voice-Mail-Setup 2018-01-29T18:10:14Z https://ngts.zendesk.com/hc/en-us/articles/201230493-Voice-Mail-PIN-Reset 2020-11-04T14:26:06Z https://ngts.zendesk.com/hc/en-us/articles/201230513-Voice-Mail-Greetings-and-Recorded-Name-Change 2020-03-20T13:30:31Z https://ngts.zendesk.com/hc/en-us/articles/201230583-Caller-ID-Interactive-Block-and-Unblock 2022-12-23T14:36:17Z https://ngts.zendesk.com/hc/en-us/articles/201230713-Self-Care-Portal-Log-In 2022-11-15T16:08:21Z https://ngts.zendesk.com/hc/en-us/articles/201230723-About-Your-Self-Care-Portal 2021-08-31T17:52:57Z https://ngts.zendesk.com/hc/en-us/articles/201230763-Headsets 2020-04-28T14:01:06Z https://ngts.zendesk.com/hc/en-us/articles/201230773-Video-calls-on-the-Cisco-Model-9951 2017-03-17T13:58:53Z https://ngts.zendesk.com/hc/en-us/articles/201230783-Intercom-Calls 2017-03-17T13:27:53Z https://ngts.zendesk.com/hc/en-us/articles/201230793-Listen-to-New-Voicemail-and-PIN-change-PCA 2022-05-27T13:54:20Z https://ngts.zendesk.com/hc/en-us/articles/201230803-Change-Background-Image 2017-03-17T12:59:04Z https://ngts.zendesk.com/hc/en-us/articles/201230813-Outgoing-Calls 2017-03-17T12:58:00Z https://ngts.zendesk.com/hc/en-us/articles/201230823-Models-8961-and-9951-Overview 2017-03-17T12:49:50Z https://ngts.zendesk.com/hc/en-us/articles/201230843-Change-Ring-Type 2017-03-17T12:49:16Z https://ngts.zendesk.com/hc/en-us/articles/201230853-Log-into-Directories-Personal-Corporate 2017-03-17T13:45:09Z https://ngts.zendesk.com/hc/en-us/articles/201230863-Incoming-Calls 2020-04-09T13:28:30Z https://ngts.zendesk.com/hc/en-us/articles/201230873-Log-into-Phone-Extension-Mobility 2017-03-17T13:34:26Z https://ngts.zendesk.com/hc/en-us/articles/201230883-Conference-Calls-Webex 2021-09-16T14:23:28Z https://ngts.zendesk.com/hc/en-us/articles/201230893-Single-Number-Reach 2020-03-14T20:22:39Z https://ngts.zendesk.com/hc/en-us/articles/201230913-Video-Tours-and-Helplets 2022-02-16T14:55:20Z https://ngts.zendesk.com/hc/en-us/articles/201230943-MRA-Expressway-Wireless-Phone-and-VPN-Phone 2020-05-07T14:25:47Z https://ngts.zendesk.com/hc/en-us/articles/201230963-How-to-Place-Calls 2017-03-17T13:25:06Z https://ngts.zendesk.com/hc/en-us/articles/201230973-VoIP-Phone-Models-and-User-Guides 2021-06-07T14:04:57Z https://ngts.zendesk.com/hc/en-us/articles/201230983-Help-and-FAQs 2018-06-12T13:59:58Z https://ngts.zendesk.com/hc/en-us/articles/201230993-Glossary 2022-10-21T14:50:52Z https://ngts.zendesk.com/hc/en-us/articles/201231003-Caller-can-t-hear-me 2022-11-01T21:15:27Z https://ngts.zendesk.com/hc/en-us/articles/201231013-Can-t-dial-out-using-the-keypad 2017-03-17T15:00:46Z https://ngts.zendesk.com/hc/en-us/articles/201231023-Feature-keys-aren-t-working 2015-08-03T18:14:12Z https://ngts.zendesk.com/hc/en-us/articles/201231033-Phone-reception-cuts-in-and-out 2017-03-17T14:56:24Z https://ngts.zendesk.com/hc/en-us/articles/201231043-Moved-my-phone-and-now-it-doesn-t-work 2020-01-23T16:26:55Z https://ngts.zendesk.com/hc/en-us/articles/201231053-Can-t-hear-the-caller 2017-03-17T14:59:50Z https://ngts.zendesk.com/hc/en-us/articles/201231063-Phone-has-no-dial-tone 2017-03-17T15:05:43Z https://ngts.zendesk.com/hc/en-us/articles/201231073-Can-t-make-a-conference-call 2017-03-17T14:51:38Z https://ngts.zendesk.com/hc/en-us/articles/201231083-Can-t-make-an-international-call 2019-11-12T19:55:05Z https://ngts.zendesk.com/hc/en-us/articles/201231093-Display-is-not-working 2017-03-17T14:54:30Z https://ngts.zendesk.com/hc/en-us/articles/201231273-Fax2Mail-Cisco-ATA-Setup-and-Factory-Reset 2019-04-30T12:02:29Z https://ngts.zendesk.com/hc/en-us/articles/201231383-VoIP-Telephone-Video-Camera-Training 2018-11-15T15:43:20Z https://ngts.zendesk.com/hc/en-us/articles/201231453-About-Us 2023-11-27T18:32:46Z https://ngts.zendesk.com/hc/en-us/articles/201827053-Cisco-VoIP-Phone-Returns-Under-Warranty 2022-01-11T13:30:14Z https://ngts.zendesk.com/hc/en-us/articles/202041733-MeetingPlace-Conference-Bridge-Tips 2020-12-17T19:48:24Z https://ngts.zendesk.com/hc/en-us/articles/202182168-Voice-Mail-Shortcuts-to-Save-Time 2020-04-10T12:20:56Z https://ngts.zendesk.com/hc/en-us/articles/203790399-Features-and-Tips-on-Speed-Dial-Park-Directory 2024-01-26T14:46:57Z https://ngts.zendesk.com/hc/en-us/articles/204443369-Log-into-Cisco-Agent-Desktop-Finesse-and-Password-Reset 2022-09-04T15:36:17Z https://ngts.zendesk.com/hc/en-us/articles/205122775-VeraSmart-Track-Review-and-Report-Call-Detail-Records 2022-03-02T21:11:09Z https://ngts.zendesk.com/hc/en-us/articles/115001382463-Contact-Care 2022-02-16T20:07:42Z https://ngts.zendesk.com/hc/en-us/articles/115001667523-Voicemail-button-not-working 2021-02-17T17:13:50Z https://ngts.zendesk.com/hc/en-us/articles/115001668643-Can-t-see-correct-time-on-display 2017-04-04T11:57:21Z https://ngts.zendesk.com/hc/en-us/articles/115001705223-Self-Care-Portal-Password-Must-Change-Due-to-Expiration 2018-04-30T13:18:57Z https://ngts.zendesk.com/hc/en-us/articles/115001747523-Auto-Attendant-PromptUpdater-and-Self-Service-Portal 2022-02-07T19:49:57Z https://ngts.zendesk.com/hc/en-us/articles/115001751903-Hunt-group 2021-07-21T16:38:22Z https://ngts.zendesk.com/hc/en-us/articles/360002963512-Unregistered-Phone-DIY-Troubleshooting 2021-11-01T12:23:21Z https://ngts.zendesk.com/hc/en-us/articles/360003321912-NGTS-VoIP-Self-Service 2018-05-04T15:48:48Z https://ngts.zendesk.com/hc/en-us/articles/360003470972-ADA-compliant-Special-Needs-phones 2021-09-29T17:27:01Z https://ngts.zendesk.com/hc/en-us/articles/360005128551-Unified-Communication-Design-UCD-and-CAB-process 2021-03-23T14:00:33Z https://ngts.zendesk.com/hc/en-us/articles/360021908652-Service-Interruption-Issue-Update 2022-12-23T14:35:09Z https://ngts.zendesk.com/hc/en-us/articles/360041691672-Jabber 2023-07-24T14:48:06Z https://ngts.zendesk.com/hc/en-us/articles/9899816107803-Password-and-Pin-Self-Service-Instructions 2022-10-27T13:54:11Z https://ngts.zendesk.com/hc/en-us/articles/10797876005019-Kurmi-Training-Guide 2022-11-30T19:37:41Z https://ngts.zendesk.com/hc/en-us/articles/10798556745243-Kurmi-FAQ 2023-02-20T19:17:14Z https://ngts.zendesk.com/hc/en-us/articles/13063541810331--New-Kurmi-Admin-Guide 2026-02-05T14:37:45Z https://ngts.zendesk.com/hc/en-us/articles/25001379286811-MRA-Jabber-Login-User-Guide 2024-04-19T18:01:16Z https://ngts.zendesk.com/hc/en-us/articles/39100330299035-PCA-Voicemail-Web-Portal 2025-07-18T15:53:00Z https://ngts.zendesk.com/hc/en-us/sections/200278113-VM-Shortcuts 2024-02-06T18:34:10Z https://ngts.zendesk.com/hc/en-us/sections/200278283-HELP-and-FAQs 2022-10-21T14:50:52Z https://ngts.zendesk.com/hc/en-us/sections/200278293-Telephone-Troubleshooting-Guide 2022-11-01T21:15:27Z https://ngts.zendesk.com/hc/en-us/sections/200278323-Cisco-VoIP-Telephones-Supplemental 2025-07-18T15:53:00Z https://ngts.zendesk.com/hc/en-us/sections/200278343-Announcements 2022-12-23T14:35:09Z https://ngts.zendesk.com/hc/en-us/sections/200278353-Tips-Tricks 2024-01-26T14:46:57Z https://ngts.zendesk.com/hc/en-us/sections/200278363-About-Us 2023-11-27T18:32:46Z https://ngts.zendesk.com/hc/en-us/sections/115000401043-About-Your-Cisco-Phone 2023-07-24T14:48:06Z https://ngts.zendesk.com/hc/en-us/sections/115000406306-About-Your-Self-Care-Portal 2026-04-24T17:51:34Z https://ngts.zendesk.com/hc/en-us/sections/115000406326-How-to-Place-Calls 2022-05-27T13:54:20Z https://ngts.zendesk.com/hc/en-us/sections/115000516503-Call-Center-Agent-and-Auto-Attendant 2023-07-28T15:40:34Z https://ngts.zendesk.com/hc/en-us/sections/115000517443-Hunt-Group 2023-07-28T15:40:34Z https://ngts.zendesk.com/hc/en-us/sections/360001447171-UCD 2023-07-28T15:40:34Z https://ngts.zendesk.com/hc/en-us/sections/10797509404315-Kurmi 2026-02-05T14:37:45Z https://ngts.zendesk.com/hc/en-us/sections/17084720918299-Known-Issues 2025-05-02T13:46:17Z https://ngts.zendesk.com/hc/en-us/categories/200101063-Voice-Mail-Shortcuts 2024-02-06T18:34:10Z https://ngts.zendesk.com/hc/en-us/categories/200101093-My-Phone-FAQs 2023-07-12T21:31:31Z https://ngts.zendesk.com/hc/en-us/categories/200101113-Knowledge-Base 2025-11-05T17:20:54Z https://ngts.zendesk.com/hc/en-us/categories/200101123-General 2024-01-26T14:46:57Z https://ngts.zendesk.com/hc/en-us/categories/115000308503-My-Cisco-Phone 2026-04-24T17:51:34Z https://ngts.zendesk.com/hc/en-us/categories/49519649006747-Self-Service-Tools 2026-04-24T17:51:34Z