VoIP Phone Models and User Guides

Your Cisco VoIP desk phone has many features. Some are configured for you when your phone is deployed; other features can be set up, managed, and used from the phone itself; and some advanced features can be accessed from an online web portal.

A variety of handsets, including desk, wireless, softphone and conference phones, are available at a low annual fee through an equipment purchase or lease program (including maintenance) with CBTS, providing departments with the flexibility to select the combination of devices that best meets their business needs.

The documents and interactive tutorials linked below contain both getting started information as well as detailed information for those who want to learn how to use advanced features.

Model 8961 shown.

1	Phone screen	Includes directory number, call information (e.g., caller ID, icons for active call or call on hold), and available softkeys.
2	Session buttons	Each represents a call session and takes the default action for that session — e.g., pressing the session button for a ringing call answers the call, while pressing the session button or a held call resumes the call.
3	Softkey buttons	Allows you to access the softkey options displayed on your phone screen
4	Back button	Returns to the previous screen or menu.
5	Release button	Ends a connected call or session.
6	Navigation pad and Select button	The four-way Navigation pad allows you to scroll through menus, highlight items, and move within a text input field. The Select button (center of the Navigation pad) allows you to select a highlighted item.
7	Conference button	Creates a conference call.
8	Hold button	Places a connected call on hold.
9	Transfer button	Transfers a call.
10	Keypad	Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item number).
11	Speakerphone button	If enabled, selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green.
12	Mute button	Toggles the microphone on or off during a call. When the microphone is muted, the button is lit red.
13	Headset button	Selects the wired headset as the default audio path and initiates a new call, picks up an incoming call, or ends a call. During a call, the button is lit green.
14	Volume button	Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). Silences the ringer on the phone if an incoming call is ringing.
15	Messages button	Auto-dials your voicemail system.
16	Applications button	Opens the Applications menu, giving you access to applications such as call history, preferences, and phone information.
17	Contacts button	Opens the Contacts menu, giving you access to personal directory, corporate directory, and call history.
18	Phone display	Phone display that can be positioned to your preferred viewing angle.
19	Programmable feature buttons	Correspond to phone lines, speed dials, and calling features. Pressing a button for a phone line displays the active calls for that line.
20	Handset with light strip	The light strip lights up to indicate a ringing call (flashing red) or a new voice message (steady red).

For more information on how to use the Conference Station 8831, as well as a description of its features and functions, see attached pdf

Desk Phone: Model 8945	Getting Started Guide	Cisco Online User Guide*
Desk Phone: Model 8961	Getting Started Guide	Cisco Online User Guide* Cisco 8961 Interactive Model*
Desk Phone: Model 9951	Getting Started Guide	Cisco 9951 Video Camera Quick Start Guide
Desk Phone: Model 7845	Getting Started Guide	Cisco Online User Guide*
Wireless Phone: Model 7925	Getting Started Guide	Cisco 7925 User Guide*
Desk Phone: Model 8841	Getting Started Guide	Cisco 8841 User Guide*
Unified IP Color Key Expanson Module		Cisco CKEM User Guide*

Conference Phone: Model 8832

Getting Started Guide

Cisco 8832 User Guide*

Jabber Soft Phone

Getting Started Guide

Cisco Jabber Admin Guide*

TIP: When using the external microphone kit on the 7937; ensure cables are connected correctly on both ends, so the pins must be oriented the same way. 

related items:
Video Tour & Helplets